At BrandVilla17, we aim to deliver your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not shipped on Sundays or public holidays.

• In case of high demand or unforeseen delays, processing time may be extended.

2. Delivery Time

• Estimated delivery time is 3–7 business days depending on your location.

• Remote or rural areas may take longer.

• Delivery timelines are approximate and may vary due to courier delays or external factors.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• We may offer free shipping on selected products or promotional offers.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email.

• You can track your order using the provided tracking link.

5. Delivery Issues

• Please ensure your shipping address and contact details are correct.

• BrandVilla17 is not responsible for delays or failed deliveries due to incorrect information.

• If you are unavailable at the time of delivery, the courier may attempt re-delivery.

6. Damaged or Open Packages

• Do not accept the package if it is tampered or visibly damaged.

• Record an unboxing video as proof in case of any issue.

• Report the issue to us immediately within 24 hours of delivery.

7. Delays & Liability

• While we try our best to deliver on time, BrandVilla17 is not responsible for delays caused by:

  • Courier partners

  • Natural disasters

  • Government restrictions or unforeseen circumstances

8. Contact Us

For any shipping-related queries:

 Email: brandvillaindia17@gmail.com
 Phone: +91 7066440201

BrandVilla17  is committed to providing a smooth and reliable delivery experience